ORCA

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ORCA is a successful multimedia CRM, customer growth/retention, and Email/SMS/MMS system with. 1. Customer and Sales Lead Management a. Extensive contact grouping and searching capabilities letting you easily find and work contacts. 2. Multimedia Customer Personalised Communicationa. SMS, MMS and Email. 3. Social networking linksa. Publish campaigns onto Facebook 4. Customer Retention and Customer Growth a. Extensive tools for growing your business 5. Collateral Management of campaign related material a. Upload files of contacts, images, MMS ZIP files and documents into ORCA. 6. Campaign Management and error handling a. Review and manage your campaigns at any time. 7. Geographical mapping of customersa. Review your customer coverage. 8. Training record management a. Manage your team’s training records to prevent qualifications from expiring. 9. “Achieve Your Goals” fitness portal a. A structured yet flexible system with; aims, goals, fitness tests, fitness programmes, a diary function all allowing Fitness Members to benefit the most from your Health and Fitness Facilities. b. Dramatic increase in customer retention and growth. 10. Management Portal and “Top-Up Service” 11. Cloning and “white labelling”